FAQs
All the answers to your questions
How can we help?
Who runs NextGen Uniforms?
How does NextGen Uniforms work?
NextGen Uniforms allows parents to buy and donate pre-loved school uniforms through an easy-to-use online platform. You can browse available items, make purchases, and collect them directly from your school.
How do I donate uniforms?
Donating is simple:
• Complete the donation form on our website
• Drop your items at your school or during designated collection days
We handle sorting, quality checks, and listing items for resale.
What condition should donated items be in?
We accept uniforms that are:
• Clean
• In good, wearable condition
• Free from significant damage (e.g. holes, heavy stains, broken zips)
Items that do not meet these standards will be responsibly recycled or donated.
How much do uniforms cost?
Our uniforms are typically 50–70% cheaper than buying new. For example, a blazer that may cost £80–£110 new is often available for around £30 through our platform.
How do I receive my order?
Orders are usually collected from your school at scheduled times. This helps keep costs low and the process simple for both families and schools.
Can I return items?
As items are second-hand, returns are limited. However, if there is an issue with your order, please contact us and we will do our best to resolve it.
What if an item doesn’t fit?
We recommend checking sizing carefully before purchasing. If an item doesn’t fit, you are welcome to donate it back to support another family.
Is stock always available?
Stock depends on donations, so availability may vary. New items are added regularly, so we encourage you to check back often—especially during back-to-school periods.
Can I reserve items?
No. Items are sold on a first-come, first-served basis to ensure fairness.
Are uniforms washed before sale?
We ask donors to provide clean items, and all uniforms are checked for cleanliness as part of our quality control process.
If you need further assistance, please feel free to let us know — we’re always happy to help.